Terms and conditions
Last updated July 11, 2020
The customer (USER from now on) accepts our terms and conditions as our cancellation policy when using our email, website, cell phone and telephone services, if you do not agree discontinue use immediately. The Terms and Conditions and Cancellation Policy may be changed without notice.
Comminication and information
We offer communication options where the USER can request information about our services via email, website, cell phone number and telephone, therefore, it is prohibited to use these means for public, individual or commercial purposes with the intention of harming the company. We make every effort to ensure that the information on the website is as accurate as possible in the English language, it may contain typing errors or the information may be out of date, we may correct errors at any time without notice.
Information we collect
We are committed to protecting the data that the USER gives us directly or indirectly via email, website, cell phone call or telephone, so we do not sell or send information to third parties, the data collected is used to perform our services properly.
The data we collect is as follows:
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First and Last name
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Email address
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Phone number or cell phone
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Flight itinerary
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Number of passengers
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Hotel
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Date of arrival and departure
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Pick up time
User
The USER agrees to use email as a means of communication and all agreements, notices, information and service changes sent by this means are deemed to comply with legal requirements as if they had been made in writing. We cannot make changes or cancel the service if you request it by phone or cell phone call, comment through the driver or the company representative who is at the airport, you must request it via email only.
Services
By using our services you agree:
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Be 18 years old or of legal age in your country
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Reserve 24 hours in advance
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Providing real information
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It is forbidden to smoke, eat, in the unit
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We can't stop for 5 minutes to shop in malls or other places
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Read and agree with our FAQ section
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Caring for the unit and respecting the company's employees
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Be on time for the service